Uber Mashup Update: Thanks Chuck Hamilton

Chuck Hamilton (aka Longg Weeks in SL) and I go a long way back. I have always enjoyed his keen insights and easygoing nature. He was kind enough to send me a very thoughtful reply to my plea for help.

Here is what he said:
To create the Uber Web 2.0/Web 3D we need to sort out all these collaboration tools and processes into some sort of participation era filter ― a blended matrix of options that we can use to weed out the tired pieces and expand the use of more evolved pieces.

Below is a sort of filter I have in mind.


This is a sort of old and new ideas/models across a time and space axis. If we started to fill this matrix out with all available options, we would see that we can not only narrow the field, but also understand what the blend of activities and approaches will be most applicable.

I feel that there will always be a blend ― a mix that makes sense in the context of our life/work/play balance. When we are collaborating and working there is always a time/space context to consider and there are different approaches that work best in each case. Certainly the spaces are converging, but we are a long way from the sort of ‘one size suits all sort of Uber landscape’ you are hoping for. Let’s embrace mixed media and just position it properly and see if that starts us down the right path.

Right on Chuck! Funnily enough a number of us at Fuqua started building this very matrix as a foundation to allow us to understand how and when to integrate/build bridges across the time/space continuum (Watch out Einstein).

Also, another fellow IBMer, and “tribe” leader for Eightbar, Ian Hughes recently pointed us to the video showing ST integration with Forterra. You can see it here:

Right around 1:37 in this demo there is a jump from 2D (Sametime Conversation) to 3D a Room in Forterra. What I am trying to figure out right now is HOW that Interface looks. Is is simply a “Go 3D” button within the Sametime Client and there is a standard issue Room on the Other End? At timestamp 3:36 one of the engineers asks the others to hold on while he brings up a chart. Again, what I am looking for is the interface that makes it intuitive do do this.

Most of what I am seeing out there, including my own initial forays into this space, it appears are all about what things look like once you get into the 3D space. At Fuqua we are coming at this from a more nuanced (I hope) perspective. 3D is but one modality and even when that modality might be optimal, there will be ACCESS issues the do not allow certain participants to “GO 3D.”

The trick here, we believe, is to create an interface that marries 2D and 3D interface taking into account the most important and value added Time/Space connections to afford more immersive and engaging collaboration. If ANYONE has seen such an interface….please do let me know.

My students in Management of Innovation and Technology this semester were tasked with evaluating the disruptive potential of 3Di for a given set of industries. The team focused on Education highlited WiloStar3D . While focused on collaborative home schooling I found this diagram useful in emphasizing all that must go on in terms of Content, Contacts and Connections (thanks to Lisa Bobbitt from Cisco for those 3C’s) around the 3D world.

Additionally, at around 1:02 timestamp, the video below starts to get into the notion of 2D meets 3D with Calendaring, Assignments etc in the 2D space…but, IMHO, we need to be a lot crisper on how this works and leverage the power of contextualizers to take maximal advantage of the small real estate we have to make things intuitively obvious and immediately actionable.

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If anyone has seen examples of flat 2D interfaces that integrate the formal learning context (Courses, Content, Deliverables) with Informal learning (Communities, Context, Conversations) while optimizing the multiple time/space technological affordances in a thoughtful way, please let me know ; )


Second Life = Experience Economy Platform?

For years I have been teaching MBAs about Gilmore and Pine’s notion of the Experience Economy and how it could well become the primary source of value creation in the future.

Here is how the authors characterize the difference between the Agrarian, Industrial, Service and Experience Economies:

I was in 2L over the weekend hanging out with a pal of mine (Stae Young). Stae and his wife created the very popular Agora Ballroom in 2L. He was telling me a story about a “regular” guest at the Agora who asked him if he could rent the place for an hour and if he could have the song Lady in Red piped into the ballroom at the appropriate time.

Stae, being the kinda guy he is, happily obliged. When his guest arrived at the pre-defined time, it was clear to Stae that the woman with him was new to this world. His Guest very patiently helped her navigate the space in order to get up to the main ballroom area. They then proceeded to dance the night away, culminating with his request to Stae for their favorite song, Lady in Red.

Stae said it was wonderful for him to be able to create this EXPERIENCE for his guest. But wait, it gets better. Later he found out that the woman was his guest’s wife and that she has been confined to a wheelchair for quite some time. His guest also told him that the EXPERIENCE they had in 2L that night could NEVER be replicated for them in RL.

That AHA took me right back to the awesome Machinima called Better Life that just viscerally drives home the fact that these kind of environments can really deliver out-of-this world experiences. With the Agora, Stae has created a place within which he can stage memorable personal experiences for his guests that evoke emotions and sensations that might not even be available in the real world context. Stae also shared with me that a number of his guests are soldiers in Iraq who wanted to feel closer to their loved ones on the other side of the planet.

I’ve said it before and I’ll say it again. In the future Content may be still be king but Context will be the Kingdom. All of us need to become far more adept at creating contexts that engender true generative learning experiences. 2L is a true Context Creation platform. Let’s promise each other not to leverage 2L or any other 3Di platform for what it is and not just apply this incredible technologty to create fancier 3D page-turning environments.

Stae works for IBM as a Learning Architect. We are in the process of building out a showcase for IBM that shows what can happen when you apply 3Di sensibilities to create contexts where learning happens through a series of experiences. Stay tuned for more on this in a later post.

This is the entrance to our showcase. We’re still in our Tuxes as we had just ported over from the Agora.

Stae and Wada at Learing Showcase